We use cookies to provide you with a better experience. Learn more in our Privacy Policy.


Privacy Policy

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Key details

This website privacy policy describes how SPHG Ltd, and all trading subsidiaries of SPHG Ltd, protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 14th January 2018

If you have any questions about this policy, please email christian@sphg.co.uk or write to: Christian Kaberg, St Pancras Hotels Group Ltd, Derbyshire House, St. Chads Street, London, WC1H 8AG.

What data we gather

We may collect the following information:

  • Name and job title
  • Contact information including email addresses
  • Demographic information such as postcode, preferences and interests
  • Website usage data
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and survey

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services. Specifically, we may use data:

  • For our own internal records.
  • To improve products and services we provide.
  • To contact you in response to a specific enquiry.
  • To customise the website for you.
  • To send you promotional emails about products, services, offers and other things we think
  • may be relevant to you.
  • To send you promotional mailings or to call you about products, services, offers and other
  • things we think might be relevant to you.
  • To contact you via email, telephone or mail for market research reasons.

Cookies and how we use them

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options and functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

We may use cookies to:

  • Analyse our web traffic using an analytic package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
  • Test content on our website. For example, 50% of users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show you relevant content, or provide functionality you used previously.
  • Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
  • Controlling cookies
  • You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
  • However, please note that doing so may affect how our website functions. Some pages and services may become unavailable to you.
  • Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

This is a list of cookies we use on the website:

Cookie Name Type Used By Description Expires cookieConsent Necessary The Gyle Stores that you've accepted the cookie notice. 1 year cookieConsentRetargeting Necessary The Gyle Stores if you've agreed to Retargeting cookies 1 year cookieConsentAnalytics Necessary The Gyle Stores if you've agreed to analytics cookies 1 year __utma Analytical Google Used to distinguish visitors and sessions. 2 years __utmz Analytical Google Stores the traffic source or campaign that explains how the visitor reached the site. 6 months _ga Analytical Google Assigns a unique id to your visits for statistical purposes. 2 years _ga_gtag_* Analytical Google Used to limit how many requests are sent to Google Analytics. End of session _gid Analytical Google Used to distinguish visitors. 1 day

In order to provide the best service to you we interface with multiple booking engines via a system provided by TripTease, this system allocates retargeting cookies as part of the process. A full list of these cookies is available here

You can disable these cookies if you wish by unticking the retargeting cookies option.

Configure Your Settings

Your settings have been saved.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

  • Opt-in to receive marketing communications from us by email, telephone, text message or post.
  • Opt-in to receive marketing communication our third-party partners by email, telephone, text message or post.
  • If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
  • Send an email to christian@sphg.co.uk
  • Write to us at: St Pancras Hotels Group, Derbyshire House, St Chads Street, London, WC1H 8AG

We will never lease, distribute or sell your information to third parties unless we have your permission or the law requires us to do so.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.


We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site

Our website may contain links to other websites

Please note that we have no control of websites outside of www.thegyle.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.